Privacy Policy

Effective Date: 31 May 2025
Last Updated: 31 May 2025

1. Introduction

Welcome to CollectKaro! Your privacy is paramount to us, and we are committed to safeguarding your personal information while providing a seamless shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website (www.collectkaro.com) or mobile app (available on Google Play Store).

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, kindly refrain from using our services.

2. Information We Collect

To facilitate secure transactions and enhance your shopping experience, we collect the following types of data:

A. Information Provided by You

Account Details: Name, email address, phone number, billing/shipping address.
Payment Information: Payment method, transaction ID (Note: We do not store credit/debit card details—payments are securely processed through third-party gateways).
Order Details: Purchase history, order preferences, product selection, shipping status.
Support & Communication Data: When you contact us via email, WhatsApp, or customer support, we collect necessary details for resolution.

B. Information Collected Automatically

Device & Browser Data: IP address, browser type, device specifications, and app usage analytics.
Cookies & Tracking Technologies: Used for analytics, ad personalization, cart functionality, and order tracking. You can manage cookie preferences via browser settings.

C. Third-Party Data Collection

Google Play Services: If you download our app, Google may collect certain performance and usage data.
Analytics Providers: We use tools like Google Analytics to analyze user behavior and enhance service quality.
Advertising Partners: Our website/app may display third-party ads, and advertisers may track engagement metrics.

3. How We Use Your Information

Your personal data is used for:

Processing Orders Securely: Ensuring smooth checkout, payment verification, and fulfillment.
Personalized Shopping Experience: Recommending products based on preferences.
Customer Support Assistance: Helping you track orders and resolve queries.
Fraud Detection & Security: Identifying suspicious activity to maintain a safe shopping environment.
Legal Compliance: Adhering to tax, regulatory, and consumer protection laws.

4. How We Share Your Information

We do not sell your personal information. However, we may share limited data with:

Payment Gateways (Razorpay, PayPal, Stripe, etc.) – To process transactions securely.
Logistics & Shipping Partners (Delhivery, Blue Dart, etc.) – For timely order delivery and tracking.
Legal Authorities – When required to comply with laws or fraud investigations.

5. Data Security Measures

We implement strong security protocols to protect your information:

Encryption: Secure data transmission using SSL/TLS encryption.
Access Controls: Limited internal access to sensitive information.
Regular Audits: Security reviews to prevent unauthorized access.

Despite our best efforts, no system is 100% foolproof. You acknowledge that using our services carries inherent risks.

6. Your Rights & Control Over Your Data

Depending on your location, you may have the following rights:

Access: View personal data collected.
Correction: Update inaccurate or incomplete information.
Deletion: Request data removal (Note: Certain data may be retained due to legal requirements).
Opt-Out: Manage communication preferences and unsubscribe from promotional emails.

To exercise your rights, contact support@collectkaro.com or +91 96140 14873.

7. Third-Party Services & Links

Our e-commerce store integrates with external providers (payment gateways, logistics partners, analytics tools, etc.). While we ensure their compliance, we do not control third-party privacy policies. We encourage users to review them separately.

8. Compliance with Privacy Laws

CollectKaro adheres to global privacy laws, including:

General Data Protection Regulation (GDPR) – EU
California Consumer Privacy Act (CCPA) – US
Digital Personal Data Protection Act – India

We maintain compliance to ensure customer trust and data protection.

9. Updates to This Privacy Policy

We may modify this policy periodically to reflect changes in regulations or business practices. Updated policies will be posted on our website/app with the effective date mentioned.

10. Contact Us

For privacy-related inquiries, reach out to:
📩 Email: support@collectkaro.com
📞 Phone: +91 96140 14873
🌐 Website: www.collectkaro.com