Contact Us – Get in Touch with CollectKaro

At CollectKaro, customer satisfaction and trust are our top priorities. We understand the importance of secure shopping, transparent policies, and reliable support, which is why we provide multiple ways to connect with us. Whether you have queries about orders, payments, returns, refunds, security concerns, or product details, we are here to assist you.

1. How to Reach Us

📩 Email Support
For queries related to orders, payments, returns, and general assistance, contact us at:
✉️ support@collectkaro.com

📞 Customer Helpline & WhatsApp Support
Need immediate assistance? You can reach us via call or WhatsApp at:
📱 +91 96140 14873 (Available on WhatsApp)
🕙 Support Hours: Monday to Saturday | 10:00 AM – 7:00 PM (IST)

🌐 Website
Explore our latest collections, FAQs, and policies at:
🔗 www.collectkaro.com

📸 Instagram
📘 Facebook

Frequently Asked Questions (FAQ)

2. Website Legitimacy & Security

Is CollectKaro a legitimate website?

Yes! CollectKaro is a fully legitimate e-commerce store specializing in spiritual and cultural products. We operate with full compliance to Indian consumer protection laws and ensure secure transactions for all purchases.

Is CollectKaro safe for online shopping?

Absolutely! Our website is built with SSL encryption, ensuring secure transactions and protection of customer data. We use trusted payment gateways like Razorpay, Paytm, UPI, and net banking, so your payments are completely safe and encrypted.

How does CollectKaro protect customer privacy?

We strictly follow privacy laws like GDPR (EU), CCPA (US), and India’s Digital Personal Data Protection Act. We do not sell customer data and ensure secure handling of personal information. You can read our Privacy Policy here:
🔗 www.collectkaro.com/privacy-policy

3. Ordering & Payments

How do I place an order on CollectKaro?

Simply visit www.collectkaro.com, browse the products, add them to your cart, and proceed to checkout.

What payment methods do you accept?

We accept:
✔ Credit/Debit Cards (Visa, Mastercard, RuPay)
✔ UPI (Google Pay, PhonePe, Paytm)
✔ Net Banking
✔ Wallet Payments

Is my payment secure on CollectKaro?

Yes! We use trusted third-party payment gateways that offer bank-grade encryption to ensure a 100% secure payment experience.

4. Shipping & Delivery

How long does delivery take?

Estimated delivery times:
📍 Metro Cities: 3-5 days
📍 Other Locations: 5-7 days
📍 Remote Areas: Up to 10 days

Can I track my order?

Yes! Once shipped, you will receive a tracking ID via email and WhatsApp, allowing real-time tracking.

Do you offer international shipping?

Currently, we only ship within India.

5. Returns & Refunds

What is your return policy?

We accept returns within 3 days, provided customers submit video proof while opening the parcel.

How do I request a return?

Follow these steps:
1️⃣ Record a video while unboxing the parcel.
2️⃣ Contact us within 3 days via email/WhatsApp.
3️⃣ Provide your order ID and video proof.
4️⃣ Once approved, follow our return shipping instructions.

How long does it take to process refunds?

Refunds for returned products are processed within 15-20 days after we receive the item.
Other refunds (canceled orders, payment errors) are processed within 15-20 working days.

6. Customer Support & Contact Details

How do I contact CollectKaro for help?

📩 Email: support@collectkaro.com
📞 Phone/WhatsApp: +91 96140 14873

Do you provide customer support on WhatsApp?

Yes! You can message us directly via WhatsApp (+91 96140 14873) for quick assistance.

Can I get help outside business hours?

Our support is available Monday to Saturday | 10:00 AM – 7:00 PM (IST). If you message outside these hours, we will respond as soon as possible on the next business day.

7. SEO Optimization & Website Growth

What makes CollectKaro different from other e-commerce stores?

Unlike general marketplaces, CollectKaro specializes in spiritual and cultural products, ensuring authenticity and premium quality.

How do I verify the trustworthiness of CollectKaro?

Secure SSL encryption protects all transactions.
Real customer reviews are featured on our website and social media.
Verified payment gateways ensure financial security.

Can I suggest products to be added to CollectKaro?

Yes! We welcome customer suggestions. Email us at support@collectkaro.com with product recommendations.

What measures does CollectKaro take to ensure credibility?

Legal compliance with consumer laws (India’s Digital Personal Data Protection Act, GDPR, CCPA).
Fair refund & return policies (3-day return window with mandatory video proof).
Strong privacy policy ensuring data security and transparency.

How does CollectKaro contribute to SEO growth?

We regularly update our website with relevant content, product descriptions, blog posts, and FAQs to improve Google search rankings and enhance visibility.

8. Additional Information & Future Plans

What are CollectKaro’s future plans?

Expand product offerings with more spiritual and heritage-based items.
Enhance accessibility for customers through improved UI and app updates.
Innovate payment and delivery options for better convenience.